We are pleased about your visit on our web pages. Your interest in our offers. The protection of your personal data is an important concern for us. In this data protection information, we explain how we collect your personal data, what we do with it, for what purposes and on what legal basis this is done, and what rights and claims are associated with it for you.
Information on the handling of your data when using offers from Mercedes-Benz AG, such as the vehicle configurator, online store and others, is available to you here at any time.
In addition, we refer you to the Mercedes-Benz Data Protection Policy.
A. When you visit our websites, we store certain information about the browser and operating system you are using, the date and time of the visit, the access status (e.B. Whether you were able to access a web page or received an error message), the use of web page functions, the search terms you may have entered, the frequency with which you access individual web pages, the name of accessed files, the amount of data transferred, the web page from which you accessed our web pages, and the web page you visit from our web pages, whether by clicking on links on our web pages or by entering a domain directly in the input field of the same tab (resp. Of the same window) of your browser in which you have opened our web pages. In addition, we store your IP address and the name of your Internet service provider for a period of seven days for security reasons, in particular to prevent and detect attacks on our websites or attempted fraud.
B. We only store other personal data if you give us this data z.B. In the context of a registration, a contact form, a survey, a competition or for the performance of a contract, and even in these cases only to the extent that we are permitted to do so on the basis of consent given by you or in accordance with the applicable legal provisions (for more information, see the section "Legal bases of processing" below).
C. You are under no legal or contractual obligation to surrender your personal data. It is possible, however, that certain functions of our websites depend on the provision of personal data. If you do not provide personal data in these cases, this may result in functions not being available or only being available to a limited extent.
A. We use the personal data collected during a visit to our websites in order to operate them as comfortably as possible for you as well as to protect our IT systems from attacks and other illegal actions.
B. If you provide us with further personal data z.B. In the context of a registration, a contact form, a survey, a contest or for the execution of a contract, we use this data for the purposes mentioned, for customer management purposes and – to the extent necessary – for purposes of processing and billing of any business transactions, in each case to the extent required for this purpose.
A. Our websites may also contain third-party offers. When you click on such an offer, we transfer data to the required extent to the respective provider (z. B. The indication that you have found this offer with us and, if applicable. Further information you have already provided for this purpose on our websites).
B. If we use so-called "social plug-ins" of social networks such as Facebook and Twitter on our websites, we integrate them as follows:
When you visit our websites, the social plug-ins are deactivated, d.H. There is no transmission of any data to the operators of these networks. If you wish to use one of the networks, click on the respective social plug-in to establish a direct connection with the server of the respective network.
If you have a user account with the network and are logged in there at the moment of activating the social plug-in, the network can assign your visit to our websites to your user account. If you would like to avoid this, please log out of the network before activating the social plug-in. A social network cannot assign a visit to other Mercedes-Benz Group AG websites until you have also activated a social plug-in present there.
The social plug-in remains active until you deactivate it or delete your cookies.
C. When you click on the link to an offer or activate a social plug-in, personal data may end up with providers in countries outside the European Economic Area that, from the perspective of the European Union ("EU"), do not ensure an "adequate level of protection" for the processing of personal data in line with EU standards. Please bear this in mind before clicking on a link or activating a social plug-in and thus triggering a transfer of your data.
D. We also use qualified service providers (IT service providers, marketing agencies) to operate, optimize and secure our websites. We only pass on personal data to them insofar as this is necessary for the provision and use of the websites and their functionalities, for the pursuit of legitimate interests or insofar as you have consented to this (s. Below in the section entitled "Legal Grounds for Processing").
A. We would like to tailor the content of our websites as precisely as possible to the interests of visitors to our websites and in this way improve our offering for everyone. In order to identify usage preferences and particularly popular areas of the websites, we use the Google Analytics analysis tool if you agree to it. Cookies are also used for this purpose; you can find more information on cookies in our cookie information.
We use technical and organizational security measures in order to protect the data we have under our control against manipulation, loss, destruction and against access by unauthorized persons. We continuously improve our security measures in line with technological developments.
A. Insofar as you have given us your consent for the processing of your personal data, this constituted the legal basis for the processing (Art. 6 para. 1 lit. A DSGVO).
B. For a processing of personal data for the purpose of initiating or fulfilling a contract with you is Art. 6 Abs. 1 letter. B DSGVO the legal basis.
C. To the extent that the processing of your personal data is necessary for compliance with our legal obligations (e.G.B. For the storage of data) is required, we are obliged to do so in accordance with Art. 6 para. 1 lit. C DSGVO authorized.
D. In addition, we process personal data for the purposes of safeguarding our legitimate interests as well as the legitimate interests of third parties pursuant to Art. 6 Abs. 1 lit. F DSGVO. Maintaining the functionality of our IT systems, the (direct) marketing of our own and third-party products and services, and the legally required documentation of business contacts are such legitimate interests. We take into account in particular the type of personal data, the purpose of processing, the circumstances of processing and your interest in the confidentiality of your personal data as part of the respective necessary balancing of interests.
We delete your IP address and the name of your Internet service provider, which we only store for security reasons, after seven days. Otherwise, we delete your personal data as soon as the purpose for which we collected and processed the data ceases to exist. Beyond this point in time, storage will only take place if this is required in accordance with the laws, regulations or other legal provisions to which we are subject in the EU or in accordance with legal provisions in third countries, if an appropriate level of data protection is provided there in each case. If deletion is not possible in an individual case, the relevant personal data will be marked with the aim of restricting its future processing.
A. As a data subject, you have the right of access (Art. 15 DSGVO), rectification (Art. 16 DSGVO), data erasure (Art. 17 DSGVO), restriction of processing (Art. 18 DSGVO) as well as data portability (Art. 20 DSGVO).
Online form data subject rights management
B. If you have consented to the processing of your personal data by us, you have the right to revoke this consent at any time. The lawfulness of the processing of your personal data until a revocation is not affected by the revocation. Also unaffected is any further processing of this data on the basis of another legal basis, such as for the fulfillment of legal obligations (cf. Section "Legal basis for processing"). C. Right to object
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Art. 6 para. 1 e) DSGVO (data processing in the public interest) or Art. 6 para. 1 f) DSGVO (data processing on the basis of a balancing of interests) to object. If you object, we will only continue to process your personal data insofar as we can demonstrate compelling legitimate grounds for doing so that override your interests, rights and freedoms, or insofar as the processing serves the assertion, exercise or defense of legal claims. If we process your personal data for the purpose of direct marketing to protect legitimate interests on the basis of a balance of interests, you also have the right to object to this at any time without stating reasons. D. We kindly ask you to address your claims or explanations to the contact address below, if possible:
E. If you are of the opinion that the processing of your personal data violates legal requirements, you have the right to lodge a complaint with a competent data protection supervisory authority (Art. 77 GDPR).
If you subscribe to a newsletter offered on our website, the data provided when registering for the newsletter will only be used for sending the newsletter, unless you agree to further use. You can unsubscribe at any time using the unsubscribe option provided in the newsletter.
A. When using service providers (s. Section "Use of Service Providers"), personal data may be transferred to and processed by recipients in countries outside the European Union ("EU"), Iceland, Liechtenstein and Norway (= European Economic Area), in particular USA, India.
B. In the EU's view, the following countries have an adequate level of protection for the processing of personal data in line with EU standards (so-called. Adequacy decision): Andorra, Argentina, Canada (restricted), Faroe Islands, Guernsey, Israel, Isle of Man, Japan, Jersey, New Zealand, Switzerland, Uruguay. With recipients in other countries, we agree to use EU standard contractual clauses, binding corporate rules or other permissible mechanisms to provide an appropriate level of protection in accordance with legal requirements. We will be happy to provide you with information on this via the contact details listed in the "Data subject rights" section. Information about the cookies we use. Their functions can be found in our cookie instructions. !!! Cookie notices !!!!