Reviews on delmemobil car rental

Unfortunately no reliance! We have reserved a car for our guests by phone. Half an hour before the pickup appointment they told us off that there is no car available anymore. I asked the gentleman if he could please at least call my guests to tell them personally. He then said that I should call them after all they are my guests and hung up on me. First the cancellation half an hour before and then still such a behavior towards the customer I consider quite unprofessional…

Reviews on delmemobil car rental

Trever Mccawley

Reviews on delmemobil car rental
Reviews on delmemobil car rental
Reviews on delmemobil car rental
Reviews on delmemobil car rental
Reviews on delmemobil car rental

I have asked by mail if a Sprinter is still available. I was sent a confirmation the following day that there was still a Sprinter available and I could then come around to finalize a rental agreement. No exact time was given on which day I should come around. It was also not said in the mail that you want to have a response to the mail.So the next day in the afternoon I went to the car rental office and wanted to make the rental agreement. Arrived there, I went then into the so-called office of those purely. A slightly older gentleman greeted friendly, so I went straight to him and talked to him about it, so about the rental contract. He asked his colleague, who replied snottily that the Sprinter was no longer available and that I had arrived too late. Firstly, I found this very strange, secondly, I was very surprised, because I had been told that I could rent the Sprinter, and thirdly, I was treated very rudely by the colleague, especially the way she talked to me. She came across very unsympathetic to me, so that I left the store without further ado and turned my back on them.Conclusion: I find this car rental at first glance okay, only at second glance you realize that several looks are better yet. The colleague should learn again how to deal with customers, because apparently she didn't realize at that moment how snotty or. Became bitchy and so to speak blamed me that I as a customer was too late for a rental contract, although as already mentioned above, no date has been set when this rental contract can be made. Actually, I would give the car rental company ZERO stars, but in order for me to publish this review, there has to be one star in it.

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